Proof of purchase is a pre-requisite to claim warranty.
The product should have been purchased from a Authorized Samsung Sales Dealer in India.
Warranty can be claimed only if the repair was carried out by the Samsung Authorized Service Centre.
Carry In Service or In-Home service applicability depends on the product category and Samsung Policy.
Demo of a product, if applicable, can be availed only once and within 6 months from date of purchase.
In case of a defective accessory, only accessory will be repaired or replaced.
Samsung Warranty conditions.
The defective parts/products which were replaced by Samsung under this warranty shall be the property of Samsung.
While carrying out repair, Samsung may use accessories or parts that are new or refurbished or reconditioned.
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Samsung shall not be liable for any losses or consequential losses due to product failure or the installed software.
Samsung shall be free to decide on whether or not to provide a software update for its products.
Samsung shall not be responsible for any loss or misuse of data, personal information, settings, data stored in the product, third party software during product usage or repair or software update.
Samsung shall not be liable for any loss, cost, expense, inconvenience or damage that may result from use or inability to use the product. Under no circumstances shall Samsung be liable for any loss, cost, expense inconvenience or damage exceeding the purchase price of the product.
Defects caused by customer negligence, tampering shall void the product warranty.
Any extended/additional warranty offered by Samsung has to be supported by relevant proofs.
Only by-packed/genuine power chargers & batteries should be used.
Regular upkeep, maintenance and cleaning of parts are necessary in certain products. Such periodic maintenance shall be chargeable on basic, unless otherwise provided.
Samsung Smartphone Warranty
In the event of any unforeseen circumstance, and spares not being available the Samsung’s prevailing depreciation rules will be binding on the purchase and same shall be considered accepted as a commercial solution in lieu of repairs.
Defects arising out of the following are not covered under warranty: Mishandling/Misuse/Negligence/Tempering
Improper ventilation .
Improper voltage .
Use of external material .
Physical damage and/or electrical damage caused by Me physical impact.
Samsung mobile Warranty detail.
Complaints related to playability, printability, compatibil- ity with external accessories, software, file systems, CO- DECs, signals, networks shall not be considered as a defect in product and are not covered under warranty.